Frequently Asked Questions and Answers

Calling

Register ...
... and start calling

Calling
You only need your telephone

Payment
Top up with your credit card or by bank transfer

Tariffs
Call the world for less

Tips and tricks
Pick the right tariff to save the most

n e w: Click & Talk
Only one click to call you

Abroad

International dial-in numbers
Use Sparruf in over 45 countries

Callback
Let Sparruf set up the call for you

n e w: FlashRuf
Your browser is the telephone

WebRuf
Dial through the web

SMS-Call
Set up calls by text message

Tips and Tricks
Calling and saving in the most important holiday countries

Questions and Answers
How to use Sparruf abroad

MyNumber

Personal landline number
Even if you don't have a landline

Smart call forwarding
One number that reaches you anywhere

Flatrate expander
The landline number for all mobile flatrates

Voicemail
Your answering machine

Fax machine
Free forwarding to your email

n e w: Ringback tones
Your favourite song as dial tone

Dial by voice
Tell us whom you want to call

Conference calls
Free conference calls with up to ten people

Voice recorder
Recording conversations or your own notes

Extras

Speed dial
For your most important numbers

One Account - many numbers
Using Sparruf together

n e w: Pick your Caller ID
Choose the number displayed to the called party

Network watchdog
On-net calls are always free

VoIP preselection
Connecting through VoIP providers

VoIP destinations cheaper
Numbers reachable over the net automatically cost less

First Aid

I can't get it to work
So far, we could help everyone

Caller ID problems
The called party does not see my number

Connection problems
Bad call quality,
number not reachable

Administration

Balance and Calls
Inquiry by telephone

Itemized bill
Showing all conversations

Invoice
Automatically to your inbox

n e u: Change Password
Change your password here

10 € for your recommendation
Telling your friends is worthwhile!

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Customer service

You have questions about our products? Please check out our "Questions and Answers".

Email: Service@sparruf.de

Hotline: 0355 4949 0196

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